Here’s everything you need to know about working with Bold Branding—from customization and turnaround times to what to expect when you partner with us.
If talking to a real-life human is more your thing, you can reach our Team via email (below).
General Information
We help businesses bring their brand to life through high-quality custom engraving and decoration. Whether you're creating gifts, team gear, or event-ready merchandise, we deliver clean, professional branding on products people actually want to use.
We work with businesses of all sizes—from local shops and startups to corporate teams and event organizers. If you’re looking to elevate your brand presence with thoughtful, customized pieces, you’re in the right place.
Customization & Product Info
We work on a wide range of products including drinkware, headwear, bags, apparel, and more. If you have something specific in mind, just reach out—we’re happy to chat about options and possibilities.
You're welcome to supply your own items, or we can source high-quality products through our trusted vendors. We’ll guide you through what works best for your project and branding goals.
Orders & Turnaround
Our standard turnaround is 2–3 weeks for in-stock products. Timelines can vary depending on the size and complexity of your order, but we’ll always give you a clear estimate up front—and keep you updated along the way.
Currently, our minimum order for drinkware is 24 pieces. Minimums vary by product and decoration method, but we aim to be flexible. If you’re working on a smaller run, get in touch—we’re happy to see what’s possible.
Artwork & Design
Not at all! While logos are common, we can work with names, quotes, graphics, initials, or custom artwork—whatever best fits your vision.
Vector files like .AI, .EPS, or high-resolution .PNG files are best. If you’re not sure what you have, send it over—we can take a look and help get it print-ready.
Pricing & Payment
Pricing depends on the type of product, decoration method, and quantity. Once we know the details of your project, we’ll provide a clear, custom quote—no surprises.
We accept Visa, Mastercard, cheques, and electronic fund transfers (EFT). If you have a preferred payment method, let us know—we’re happy to accommodate whenever possible.
Shipping & Pickup
Canada-wide shipping is available, with shipping costs based on the size and destination of your order.
Local delivery is available within the HRM and Colchester area for a flat fee of $25.00
Yes! Local pickup is available and free of charge. We’ll provide pickup details once your order is ready, and we’ll coordinate a time that works for you.
Still have questions about your order, or a general enquiry? Contact us!